Brown v. Nationwide Mutual Insurance Company

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA RANDY BROWN, Plaintiff, v. Case No. 24-cv-2691 (CRC) NATIONWIDE MUTUAL INSURANCE COMPANY, Defendant. MEMORANDUM OPINION In 2016, a pipe broke underneath Plaintiff Randy Brown’s kitchen sink, causing flooding and water damage to his District of Columbia residence. Brown contacted his insurer, Defendant Nationwide Mutual Insurance Company (“Nationwide”), about the proper steps for “water remediation.” Because Brown has a disability that impairs his executive functioning, he asked Nationwide’s claims adjuster to explain the water…