Bobbie James v. Global TelLink Corp

OPINION OF THE COURT

HARDIMAN, Circuit Judge

Global Tel*Link Corporation, Inmate Telephone Service, and DSI-ITI LLC (col lectively, GTL), appeal the District Court’s order denying their motion to compel arbitration against Bobbie James and other putative class action plaintiffs who used GTL’s prison phone services. The question presented is whether Appellees agreed to be bound by the terms of use contained on GTL’s website, even though they never visited it. Because the District Court properly held that Appellees did not agree to arbitrate, we will affirm.

I

GTL provides telecommunications…