Philbin v. Southern Bell Telephone & Telegraph

We are asked to review an order of the Florida Unemployment Appeals Commission affirming the decision of an appeals referee that denied Joanne Philbin unemployment benefits.

Philbin was employed by Southern Bell as a service representative and was discharged for misconduct. After the unemployment appeals hearing, the appeals referee made the following findings of fact:

During the course of the claimant's employment with the employer, there were instances when the claimant would telephone an acquaintance, who was a customer of the employer. There were instances when the claimant would telephone…