Legal Opinion
Santos v. McDonough
District Court, District of Columbia
Decided July 10, 2025No. Civil Action No. 2024-1759Published
1Opinion of the Court
UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA LAURETTE SANTOS, Plaintiff, v. Civil Action No. 24-1759 DOUGLAS A. COLLINS, Secretary, Department of Veterans Affairs, Defendant. MEMORANDUM OPINION For years, Laurette Santos, a blind Department of Veterans Affairs (“VA”) employee, relied on a screen-reader software called Job Access With Speech (“JAWS”) to operate VA’s electronic health record system (“EHR”). But in June 2022, Santos’s VA facility switched to a new EHR—one incompatible with JAWS. After raising the inaccessibility issues to VA to no avail, Santos brought this lawsuit,…
2Cases cited54 opinions
- Ashcroft v. IqbalSupreme Court of the United States · 2009
- Spokeo, Inc. v. RobinsSupreme Court of the United States · 2016
- Allen v. WrightSupreme Court of the United States · 1984
- TransUnion LLC v. RamirezSupreme Court of the United States · 2021
- Connecticut National Bank v. GermainSupreme Court of the United States · 1992
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