HTTP status codes
URL-level failures from
/contents are reported in the statuses field of a successful 200 response, not as request-level errors. See Content fetch status tags.Error response structure
Error responses return arequestId, a human-readable error message, and a machine-readable tag:
Include the
requestId when contacting support for faster troubleshooting.Common error tags
Account, billing, and access
Request validation
Payment protocols
Requests paid through x402 or MPP can also return:Content fetch status tags
When/contents receives multiple URLs, one URL can fail while the others succeed. URL-level failures are returned in the statuses field and do not fail the request:
httpStatusCode describes the target page, not the /contents response.
These status tags are specific to
/contents; /search does not return a statuses field.
Getting help
- Check Exa Status when
500,503, or504errors persist. - Check Rate Limits for current limits.
- Review the endpoint’s API reference for request requirements.
- Contact hello@exa.ai with the response status, error body, and
requestId.