Zip Executives | Leadership Team & Company Leadership

Date August 22, 2025
Z

Zip

COMPANY INFO

Zip is a software development company founded in 2020 by Rujul Zaparde and Lu Cheng, headquartered in San Francisco, California. It provides a leading procurement orchestration platform that streamlines intake, sourcing, vendor management, purchase orders, and global payments, helping companies procure with speed, transparency, and control. The company has about 300 employees and serves a diverse range of customers with its innovative intake-to-procure solutions. The website is https://ziphq.com/about.

10 Key Zip Co Limited Executives

Zip Co Limited is a global fintech company founded in 2013 by Larry Diamond and Peter Gray, headquartered in Sydney, Australia. Zip provides leading point-of-sale credit and digital payment services, delivering fast, transparent, and controlled procurement and payment solutions to consumers and businesses worldwide.

The Zip Co Limited executive team brings together deep expertise in finance, technology, operations, and people management. Their collective experience spans global markets and leading companies, ensuring the company’s leadership, innovative spirit, and operational excellence drive Zip’s ongoing growth and industry leadership. The management team emphasizes customer-centric strategies, scalable technology, and a culture of high performance—key factors in Zip's continuing expansion and success.

Key Executives

Joseph Heck - CEO - US

Joseph Heck is CEO - US at Zip Co Limited, leading U.S. operations with a relentless focus on digital innovation and transformation in financial services. He has spearheaded a customer-centric, lean startup approach to accelerate product development and go-to-market strategies, significantly impacting the growth and competitiveness of Zip Co Limited in the U.S. market.

Joseph brings a wealth of knowledge from senior roles in the lending industry, having previously served as CEO and COO at Happy Money and held various leadership roles at CUNA Mutual Group. He holds an MBA from the University of Minnesota - Carlson School of Management and a Bachelor’s degree in Finance from Michigan State University.

Peter Gray - Co-founder and Global Chief Operating Officer

Peter Gray is a co-founder and the Global COO of Zip Co Limited, responsible for global operations and scaling the company’s rapidly expanding footprint in online retail credit and payment solutions. His operational expertise and leadership have been pivotal since the company's inception, guiding Zip’s growth, efficiency, and consistent delivery of best-in-class products.

Peter has an extensive background in finance and executive management, including as Managing Director at AFD and Finance Manager at FAI Finance Corporation. He is based in Sydney and has remained a foundational member of the Zip Co Limited founders and executive team since 2013.

Rory Herriman, D.Eng. - Chief Technology Officer - US

Rory Herriman oversees product, design, engineering, cybersecurity, IT, and data teams as CTO - US at Zip Co Limited, architecting the firm’s digital financial platforms and driving technology innovation for Zip’s BNPL and integrated payment systems. His leadership has propelled the company’s technical capabilities, security posture, and delivered seamless customer and merchant experiences.

Rory’s technology leadership stretches across major fintech firms, with previous CTO positions at Olliv By CoinFlip and PayComplete. He holds a Doctor of Engineering degree from The George Washington University and serves as an adjunct professor at Johns Hopkins University, contributing both deep industry knowledge and academic excellence.

Erin Bengtson-Olivieri - Chief Financial Officer US

Erin Bengtson-Olivieri is CFO US at Zip Co Limited, leading finance operations, strategic planning, M&A, and financial transformation. Her stewardship has ensured optimal performance, cost savings, and has directly supported Zip’s growth across North America.

Erin’s financial expertise draws from senior leadership roles at Allianz Global Investors and Deutsche Bank. She holds a BBA in Public Accountancy from Hofstra University and is a Certified Public Accountant (inactive), bringing a robust strategic and technical finance background to Zip Co Limited management team.

George Gorman (GAICD) - Chief Information Officer

George Gorman is CIO at Zip Co Limited, leading large-scale technology transformation, innovation, and security initiatives. He oversees global engineering teams, data science, ML/AI implementation, and security practices to ensure Zip’s platforms are secure, agile, and reliable for both customers and merchants.

George has held significant technology leadership roles in the financial services sector, overseeing complex transformation programs. He is an alumnus of Stanford University’s executive education programs and a graduate of the Australian Institute of Company Directors, reinforcing his deep business and technical expertise within the Zip Co Limited executives group.

Conor Donoghue - Head of People, Culture & Talent - ANZ

Conor Donoghue leads People, Culture & Talent for Zip ANZ, where he drives talent acquisition and people strategy to support the company’s rapid expansion in Australia and New Zealand. By embedding a high-performance culture, he has been integral to scaling Zip’s workforce and evolving its organizational identity.

Conor brings an extensive background in HR and talent leadership, previously in senior positions at Commonwealth Bank. He holds a BA (Hons) in Human Resource Management and specializes in workforce planning and organizational transformation.

Andrea Watt - Chief People Officer- Zip US (ASX: ZIP)

Andrea Watt is Chief People Officer for Zip US, playing a strategic role in talent acquisition, onboarding, culture, and total rewards. She has implemented programs aligning people strategy with Zip’s evolving business objectives and organizational growth in the U.S. market.

Andrea offers over 15 years of international HR leadership experience from roles at True and Gartner. She holds a Bachelor of Arts from Vanderbilt University, and her focus areas include organizational development and workforce engagement.

Alex Christie - Chief People Officer

Alex Christie serves as Chief People Officer for Zip Co Limited, focusing on building organizational capability, cultivating a purpose-driven culture, and aligning people strategies with core business goals. His initiatives in leadership development and talent management are key to Zip’s sustained employee engagement and operational strength.

Prior to joining Zip, Alex held multiple senior HR roles at Lendlease. He holds a Master of Arts in International Relations from UNSW and a Bachelor of Commerce from the University of New South Wales, complementing his expertise in large-scale people management.

Chris Nelms - Vice President, Platform Assurance & Security

Chris Nelms leads Platform Assurance & Security, overseeing technology, cyber risk, operations, and regulatory compliance. His leadership has been critical in establishing a security-first culture and optimizing operational processes to support Zip Co Limited’s digital footprint.

Chris’s background includes key technology and security leadership roles at Stratifyd and PrecisionLender. He holds the Certified Chief Information Security Officer (C|CISO) and Certified Information Systems Security Professional (CISSP) certifications, underlining his strong credentials in information security.

Katherine Maldonado, M.A. - Customer Experience Manager, Complaints & Compliance

Katherine Maldonado manages customer experience and compliance at Zip Co Limited, focusing on elevating service quality, regulatory compliance, and resolving customer concerns efficiently. Her work ensures the company’s customer advocacy remains robust alongside scaling operations.

Katherine’s professional journey spans multiple organizations including Affirm and regional credit unions. She earned her Master of Arts in Management from American Public University System and a BBA from California State University-Sacramento, grounding her expertise in customer operations and compliance management.

Company Leadership

The Zip Co Limited leadership team brings together an impressive blend of experience across finance, technology, operations, and people strategy, united by a focus on delivering world-class financial products and services. As a dynamic and diverse group, the management team draws on global perspectives, deep sector knowledge, and a culture of transparency and performance to drive innovation, scale, and customer success. With visionary founders and proven executives, Zip Co Limited continues to set industry standards for agile leadership and sustained growth.

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