paypal Executives | Leadership Team & Company Leadership

Date August 22, 2025
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paypal

COMPANY INFO

The actual company name is PayPal Holdings, Inc., founded in December 1998 originally as Confinity. Founders include Max Levchin, Peter Thiel, Luke Nosek, Yu Pan, Elon Musk, Ken Howery, Harris Fricker, Christopher Payne, and Ed Ho. As of 2024, PayPal has approximately 24,400 employees. The company's website is paypal.com, and it operates in the financial technology industry. PayPal Holdings, Inc. is a multinational financial technology company that operates an online payments system serving as an electronic alternative to traditional paper methods such as checks and money orders. It facilitates online money transfers and payment processing for online vendors, auction sites, and other commercial users worldwide.

10 Key PayPal Holdings, Inc. Executives

PayPal Holdings, Inc. is a multinational financial technology company, founded in 1998, that operates an online payments system facilitating electronic alternative payments for individuals, small businesses, and enterprise customers globally. PayPal’s platform supports secure money transfers and payment processing, making it a leader in fintech with over 24,000 employees worldwide.

The PayPal Holdings, Inc. leadership team combines deep expertise in technology, financial services, operations, and global business management. PayPal executives come from diverse backgrounds and have a strong reputation for driving innovation, business transformation, and sustainable growth—qualities that have kept PayPal at the forefront of the online payments industry. From the transformative contributions of the PayPal founders to a highly experienced management team focused on digital financial solutions, PayPal’s executive leadership has fostered a culture of agility, customer focus, and continuous improvement.

Key Executives

Alex Chriss - President and CEO

Alex Chriss leads PayPal Holdings, Inc. as President and CEO, setting the strategic vision and driving efforts to revolutionize online commerce globally. He is known for emphasizing customer-driven innovation, helping individuals and small businesses solve financial challenges through technology, and expanding PayPal’s global influence.

Alex brings over two decades of fintech and business leadership experience. He founded and sold two startups, and prior to PayPal, held senior roles at Intuit, including EVP & General Manager of the Small Business and Self-Employed Group and Chief Product Officer. Alex holds a BA in Economics from Tufts University, further building his reputation as a transformative leader in the payments industry.

Isabel Cruz - EVP, Chief People Officer

Isabel Cruz is EVP, Chief People Officer at PayPal, responsible for global HR strategy, talent acquisition, workforce management, and the company’s Real Estate portfolio. She’s played a pivotal role in business transformation, diversity and inclusion initiatives, and aligning the workforce with PayPal’s strategic goals.

Isabel’s 20-year career includes experience at Walmart as SVP and People Leader for its Global Technology and Corporate teams, and a long tenure at General Electric across multiple businesses. Isabel holds a Master’s in Human Resource Management from Rutgers University and a BA in Communication from Fairfield University, reflecting her strong background in talent strategy and organizational culture.

Jamie Miller - EVP, Chief Financial Officer

Jamie Miller serves as EVP and CFO at PayPal, overseeing all financial operations including accounting, treasury, and investor relations. His role recently expanded to absorb Chief Operating Officer responsibilities, reflecting his breadth in financial oversight and operational management.

Jamie’s background spans significant roles in finance and operations across prominent organizations. (Further details on his educational and career history pending additional research.)

Michelle Gill - EVP, General Manager – Small Business & Financial Services Group

Michelle Gill leads PayPal’s Small Business & Financial Services Group, steering business growth, innovation, and tailored financial products for small business and financial services customers.

Michelle has a robust background running business units and driving financial services innovation. (Further details on her industry expertise and experience pending.)

Frank Keller - EVP, General Manager – Large Enterprise & Merchant Platform Group

Frank Keller manages PayPal’s Large Enterprise & Merchant Platform Group, focusing on scaling enterprise solutions, driving merchant adoption, and building PayPal’s market presence among large clients.

Frank brings extensive experience in enterprise business management and merchant platform development. (Further background details pending.)

Suzan Kereere - President, Global Markets

Suzan Kereere heads PayPal’s Global Markets division, guiding international payments and technology platforms, and promoting equity and innovation at scale within the organization.

Suzan has held executive leadership posts at 3M, Fiserv, Visa, and American Express. She holds an MBA from Columbia Business School and a BA in Economics from Tufts University, reinforcing her expertise in growing markets and advocating for change across industries.

John Kim - EVP, Chief Product Officer

John Kim acts as EVP and Chief Product Officer, responsible for PayPal’s product strategy and development, leading efforts in customer-centric innovation and new product launches.

John brings considerable experience in product management and technology leadership within the financial technology landscape. (Additional background forthcoming.)

Bimal Patel - SVP, General Counsel

Bimal Patel serves as Senior Vice President and General Counsel, overseeing PayPal’s global legal affairs and compliance programs to ensure business integrity and regulatory alignment.

Bimal’s expertise spans corporate law and compliance, providing critical legal stewardship for the company. (Further information to be added.)

Kausik Rajgopal - EVP, Strategy, Corporate Development & Partnerships

Kausik Rajgopal oversees the development and execution of PayPal’s strategic roadmap, as well as corporate development and key partnerships focused on growth opportunities.

Kausik is recognized for his skills in corporate strategy and partnership development. (Career history details to follow.)

Diego Scotti - EVP, General Manager – Consumer Group & Global Marketing and Communications

Diego Scotti leads PayPal’s Consumer Group and drives global marketing and communications, building PayPal’s brand presence and deepening customer engagement worldwide.

Diego has significant leadership experience in marketing, communications, and consumer engagement strategies. (Additional background to be provided.)

Company Leadership

The PayPal Holdings, Inc. leadership team brings together a dynamic mix of executives with expertise in technology, global finance, operations, legal, marketing, and people management. This diverse management team is structured to support extensive international operations, with executives leveraging their backgrounds from leading multinational companies to accelerate PayPal’s evolution as a fintech leader. The original PayPal founders established a culture of innovation and bold leadership that continues to drive the company’s mission and strategic direction today.

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Meet PayPal's Executive Team - Leaders in Global FinTech Innovation