COMPANY INFO
Paradigm Operations LP, commonly known as Paradigm, is an American investment firm founded in June 2018 by Coinbase co-founder Fred Ehrsam and Sequoia Capital Partner Matt Huang. The company has 59 employees as of 2024, is headquartered in San Francisco, California, operates in the venture capital industry focusing on cryptocurrency and blockchain technology, and its website is www.paradigm.xyz. Paradigm invests in cryptocurrencies and blockchain startups, providing institutional investors with exposure to digital assets and startup equity. It is known for raising significant funds for cryptocurrency investments and supporting innovative blockchain projects.
Paradigm Operations is an American investment firm specializing in venture capital for the cryptocurrency and blockchain industry. Paradigm Operations is recognized for raising significant investment capital and supporting innovative blockchain startups, providing institutional investors with strategic exposure to digital assets and emerging technologies.
The Paradigm Operations leadership team brings together deep expertise in healthcare, finance, operations, clinical innovation, and strategic management. Comprised of experienced executives from diverse industry backgrounds—including healthcare management, insurance, venture capital, and technology—the Paradigm Operations management team is known for its focus on operational excellence, product development, clinical outcomes, and market expansion. By leveraging extensive experience in senior leadership roles, each Paradigm Operations executive plays a crucial role in driving growth while fostering a culture of collaboration and innovation that is vital to the company's continued success and position as an industry leader.
As CEO, John S. Watts, Jr. leads Paradigm Operations’ mission to expand access to catastrophic care solutions across more markets. Under his leadership, John has executed strategic growth initiatives in complex injury care and played a pivotal role driving Paradigm Operations' vision and market positioning, drawing upon over 12 years of executive and CEO experience in the healthcare sector.
John brings deep healthcare leadership experience, having previously served as CEO at Anthem and on the boards of several healthcare companies. His background in healthcare management and governance, with a strong focus on complex injury solutions and outcomes, positions him as a prominent figure in the Paradigm Operations leadership team.
Kathy Galia directs Paradigm Operations’ clinically oriented product offerings, including major initiatives such as HERO Severe and HERO Episodic. Her leadership has advanced innovation in clinical products and accountability, enhancing the company’s outcomes-focused solutions portfolio.
Kathy is a registered nurse with over 20 years of leadership experience in healthcare and insurance. She previously held key strategic roles at The Hartford Fire Insurance Company, and was named a 2021 Women to Watch honoree by Business Insurance, underscoring her reputation in clinical and case management expertise.
Chris Pricco is responsible for overseeing Paradigm Operations’ specialty networks, payment integrity solutions, and overall operational platform. He has delivered operational excellence by applying best practices gained from 15 years in senior leadership at Optum, including as COO of Medical Benefit Management and Optum International.
Chris’s career centers on healthcare management and operational leadership, particularly in network and payment integrity operations. His broad industry experience supports Paradigm Operations’ strategic drive towards efficient management and innovative network solutions.
Cathy Hartman leads the healthcare business unit at Paradigm Operations, overseeing growth strategies and product innovation. With over 25 years of expertise in go-to-market strategy and product leadership, Cathy has championed initiatives that keep Paradigm at the forefront of the healthcare solutions sector.
She progressed through executive leadership roles at Amwell, BCBSMA, and Health Dialog, developing a strong reputation for go-to-market execution and healthcare product development, which is central to Paradigm Operations’ competitive advantage.
Kevin Turner manages sales, account management, sales operations, and product development at Paradigm Operations. With over three decades of experience in workers’ compensation and claims management, Kevin has been instrumental in evolving the company’s product suite and leading its unified go-to-market efforts.
Kevin's long tenure at Paradigm Operations includes roles as Chief Sales & Marketing Officer and CEO of the Catastrophic Care Management division. He previously served as EVP of Operations and Business Development at Xchanging, exemplifying his expertise in scaling business operations and growth.
Tom Mastri heads Paradigm Operations’ finance and M&A strategies, fostering company expansion through strategic deals. He also serves on the board and was instrumental in strengthening financial infrastructure following senior roles, including CFO and treasurer at Coventry Health Care.
Before joining Paradigm Operations, Tom developed extensive financial stewardship experience in audit at Ernst & Young and in executive financial leadership, ensuring the company’s continued fiscal strength and investment capability.
Jennifer Hinshaw is responsible for corporate strategy, marketing, and strategic partnerships, playing a key role in driving Paradigm Operations’ growth. She has overseen strategic initiatives and market expansion efforts, supporting the company’s position as a leader in its field.
Jennifer’s expertise stems from senior roles at CRC Health/Acadia Healthcare and as a partner in Accenture’s healthcare strategy practice. Her background in healthcare services, consulting, and strategic market development underpins Paradigm Operations’ strong brand and partnership framework.
Thomas Schenk, MD, joined Paradigm Operations in 2023 after the acquisition of Welvie, bringing board-certified pediatric and executive experience. He leads the company’s medical strategy and clinical oversight, having previously served as EVP and CMO at BCBS of Western NY and BlueShield of Northeastern NY.
With a foundation in pediatric medicine and extensive executive medical leadership, Thomas supports Paradigm Operations’ focus on clinical outcomes and evidence-based care, furthering its mission to improve healthcare delivery.
Michael Choo, MD, is responsible for directing Paradigm Operations’ physician networks, centers of excellence, research and development, and quality initiatives. He has a dual role as a practicing emergency medicine instructor and former CEO of Regional Care Hospital Partners.
Michael’s blend of clinical practice and executive roles in healthcare operations equips him to command clinical program excellence and innovation throughout Paradigm Operations.
Karen Jones manages workforce strategy, talent acquisition, and organizational development at Paradigm Operations. Her HR leadership ensures the attraction, retention, and development of top talent, supporting the company’s inclusive and high-performance culture.
Having driven HR strategy at startups and multinational organizations like Experian, HP, and Avaya, Karen brings a results-driven approach to talent management and company growth within Paradigm Operations.
The Paradigm Operations leadership team exemplifies a balanced blend of healthcare, financial, operational, clinical, and strategic expertise. By drawing on the experience of industry veterans and innovative leaders, the Paradigm Operations management team continuously adapts to market dynamics and regulatory changes, while prioritizing operational excellence, clinical quality, and sustainable growth. Their collaborative approach and wide-ranging skills underpin the company’s reputation as an industry pioneer and trusted venture capital partner.
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