COMPANY INFO
Optum, Inc. is an American healthcare company founded in 2011 as a subsidiary of UnitedHealth Group. It provides technology services, pharmacy care services including a pharmacy benefit manager, and various direct healthcare services. The company has approximately 310,000 employees worldwide and is headquartered in Eden Prairie, Minnesota. Optum operates in the healthcare industry with a mission to create a healthier world by improving health outcomes, lowering costs, and simplifying healthcare through advanced data, technology, and clinical expertise. Its website is www.optum.com/en/.
Optum, Inc. is a global healthcare leader providing technology, pharmacy care services, and direct healthcare solutions as a subsidiary of UnitedHealth Group. With over 310,000 employees worldwide, Optum is dedicated to improving health outcomes, reducing costs, and simplifying the healthcare experience through advanced data and clinical expertise.
The Optum, Inc. leadership team brings together seasoned executives with diverse backgrounds across clinical medicine, finance, technology, operations, and product management. United by a mission to modernize healthcare delivery and leverage integrated solutions, the Optum, Inc. management team combines deep industry knowledge with proven track records in transformation, enabling the company’s sustained growth and innovation in a rapidly evolving sector. The synergy between Optum, Inc. executives fosters a collaborative culture that supports value-based care, operational excellence, and customer-centric service.
As CEO of Optum since May 2025, Patrick Conway, M.D. oversees the strategy and operations encompassing all of Optum’s businesses, championing initiatives that advance data and technology integration across clinical, pharmacy, and analytics to drive improved patient outcomes and cost efficiency. Under Dr. Conway’s leadership, Optum, Inc. launched the unified OptumOne platform, consolidating electronic health records and predictive analytics to scale personalized care pathways and reinforce the organization's commitment to simplifying healthcare.
Dr. Conway holds an M.D. from Vanderbilt University and an M.Sc. in Health Policy from the London School of Hygiene & Tropical Medicine. Prior to becoming Optum CEO, he served as CEO of Optum Rx, where he expanded the pharmacy benefit manager business, and was previously Deputy Administrator at the Centers for Medicare & Medicaid Services, where he championed value-based care on a national scale.
Since March 2024, Dhivya Suryadevara leads the Optum Financial division, driving innovation by expanding consumer financial services through the launch of Optum Pay and deploying advanced analytics to optimize revenue cycle management—resulting in a 15% improvement in collections. Her vision and operational excellence have reinforced Optum, Inc.’s position as a pioneer in healthcare finance solutions.
Dhivya holds an MBA from Harvard Business School and is a CFA charterholder. Her distinguished career includes executive roles as CFO at Stripe and General Motors, where she led large-scale financial strategy, operational transformation, and revenue growth before joining the Optum, Inc. management team.
Appointed CEO in July 2024, Matt Wolfe leads strategy and operations for Optum Workers’ Comp and Auto No-Fault, bringing technology-driven improvements that boosted service speed by 30% and increased client satisfaction to a 95% NPS. Matt’s leadership has steered the division toward more efficient processes and elevated the client experience, further cementing Optum, Inc. executives’ standard of service excellence.
Matt Wolfe earned a B.A. in Marketing & Management and an MBA in Healthcare Administration from the University of Minnesota. Since joining UnitedHealth Group in 2007, he has advanced through roles at Optum Rx, including VP, and previously managed marketing strategies for Fortune 50 clients.
As COO since April 2023, Dean Myers oversees operational effectiveness, quality assurance, and client services across Optum Health, delivering an enterprise practice management system that reduced claims processing times by 25%. His efforts to digitize client onboarding have enhanced Optum, Inc.'s service scalability and improved client satisfaction.
Dean holds a Bachelor's in Information Systems from the University of Texas at Arlington. With over 32 years in healthcare, Myers has led technology and project teams at UnitedHealth Group and Optum since 2005, and previously directed IT initiatives at Fiserv Pharmacy Solutions.
Stuart Frankel has served as Optum’s CFO since July 2024, directing financial planning, reporting, and capital allocation for the company’s $200B portfolio, while driving value-based cost models and improving forecasting accuracy by 20%. His financial stewardship has been pivotal in supporting the robust growth and innovation hallmarking Optum, Inc. leadership.
Stuart holds a B.S. in Finance from the Wharton School, University of Pennsylvania, and an MBA from Stanford Graduate School of Business. He joined UnitedHealth Group in 2003, served as UnitedHealthcare’s CFO, and has overseen transformative finance initiatives across Optum.
As Chief Technology Officer since June 2024, Sameer Diddee leads digital strategy, most notably implementing a cloud-native platform for claims, which reduced system downtime by 40% and accelerated deployment of innovations by 50%. His technological leadership drives Optum, Inc. toward continuous digital transformation in service delivery.
Sameer holds a B.Tech in Computer Science from IIT Delhi and brings over 20 years of experience in tech leadership at Optum, previously managing enterprise architecture at Cognizant.
Since July 2023, Dionne Lacey-Artis oversees account management, sales, and client experience, launching a client-centric go-to-market model that drove a 28% increase in cross-sell revenue and shortened sales cycles by 20%. Her expertise and commitment have made her a pivotal part of Optum, Inc. management team.
Dionne is credentialed in HR and compensation management and has over 34 years of industry experience. Before Optum, she managed solution development and claims operations at several fast-growing healthcare organizations.
Alan Phillips heads product strategy, recently launching a predictive analytics tool that curtailed claim overruns by 18% and improved customer retention by 12%. His initiatives have driven Optum, Inc.’s reputation for customer-centric product innovation within the claims and care management space.
Alan holds a B.A. in Economics from the University of Minnesota and an M.S. in Health Informatics from Northwestern University. He has over 15 years in product management at Optum, starting his career at McKinsey & Company advising on digital healthcare transformation.
Since March 2025, Karyn Jean Rimas has led Optum’s Western regional operations, growing revenue by 22% and establishing partnerships with over 50 new provider groups. Her focus on market expansion and collaboration has been central to expanding the reach and impact of Optum, Inc. leadership.
Karyn is a graduate of Phillips Academy Andover and has held diverse leadership positions at Optum since 2018, including Managing Director of Global Advantage Latin America and Chief of Staff for State Government Solutions, with strong expertise in vendor and governmental healthcare programs.
Optum, Inc.’s leadership is characterized by a deeply integrated team structure with specialized CEOs leading high-priority business units, complemented by dedicated leaders in operations, technology, product, and regional management. This approach fosters cross-functional innovation and rapid decision-making, ensuring that the Optum, Inc. executives and founders drive consistent growth and operational excellence across a complex global healthcare landscape.
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