COMPANY INFO
Forethought, Inc. was founded in 2017. The founders are Deon Nicholas (Co-founder, President & Executive Chairman) and Sami Ghoche (Co-founder, CEO). The company has approximately 138 employees as of 2024. Forethought operates in the Business/Productivity Software and Automation/Workflow Software industries. Its website is www.forethought.ai. Forethought develops AI-powered tools designed to embed relevant information into employees' daily workflows proactively, helping businesses respond to customers immediately, resolve simple issues with real-time assistance, automate repetitive routing tasks, and provide insights to improve resolution time and agent productivity. The company is headquartered in San Francisco, California.
Forethought is an innovative company founded in 2017 that operates in the Information Technology & Services sector, focusing on Business/Productivity Software and Automation/Workflow Software. With its headquarters in San Francisco, California, Forethought develops AI-powered tools designed to embed relevant information into employees' workflows. These solutions help businesses respond to customers immediately, automate repetitive tasks, and provide actionable insights to improve resolution times and enhance agent productivity. Forethought was founded by Deon Nicholas and Sami Ghoche and has grown to employ over 110 professionals as of 2024.
Forethought's funding journey has been marked by steady growth and a forward-thinking venture capital strategy. The company has raised a total of $117 million over five funding rounds, attracting top-tier investors and reputable venture capital firms. Milestones include early funding for product development, substantial rounds for scaling and AI platform enhancement, and consistent backing from major industry investors. Forethought's funding strategy has focused on expanding its research and engineering teams, strengthening its AI capabilities, and driving revenue through market expansion.
The most recent Series D round raised $25 million to support ongoing growth and scaling efforts. Led by Blue Cloud Ventures, this round will help Forethought expand its market presence and invest further in product innovation.
The Series C funding round brought in $65 million. Proceeds were used to accelerate Forethought's digital transformation products for customer service, significantly expand its product and engineering teams, enhance AI automation capabilities, and rapidly increase annual recurring revenue (ARR).
In the Series B round, Forethought secured $17 million, primarily from New Enterprise Associates and Sound Ventures. The focus was on scaling company operations, expanding into new markets, and continuing development of advanced AI features for enterprise clients.
The Series A round raised $9.52 million. Led by New Enterprise Associates, K9 Ventures, and Village Global, these funds enabled critical product development and supported early team growth.
Forethought’s seed round raised $650,000. This foundational capital was used for the company’s initial launch and proof-of-concept development.
Blue Cloud Ventures led the recent Series D round, providing strategic mentorship and financial backing to fuel Forethought's growth and scaling initiatives.
As a lead investor in the Series D round, Scott Wu contributed both capital and expertise, supporting Forethought’s expansion and leadership in the AI-driven customer service market.
Steadfast Financial played a pivotal role as a lead investor in the Series C round, enabling Forethought to expand its research, engineering, and AI-driven product capabilities.
A recurring lead investor across multiple rounds, New Enterprise Associates has been instrumental in Forethought's growth, supporting both initial product development and large-scale operational expansion.
Sound Ventures, co-led by Ashton Kutcher and Guy Oseary, participated in the Series B round, lending not only capital but also industry connections and market reach.
Among the first investors, K9 Ventures led the initial seed and Series A rounds, helping lay Forethought's foundation and guiding early product-market fit.
Village Global participated alongside K9 Ventures in the Series A round, contributing to Forethought’s early-stage growth and development.
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