LOCATION
Discover Financial Services, Inc. is a major player in the financial services industry, established in 1985 by Sears. Now employing approximately 21,100 people, Discover Financial Services, Inc. is recognized for its wide array of banking and payment services, including credit cards, personal loans, and deposit products. The company is noteworthy for operating the Discover, Pulse, and Diners Club payment networks. In May 2025, Discover was acquired by Capital One, yet continues to offer its suite of financial products under the trusted Capital One brand.
Discover Financial Services, Inc. maintains a robust corporate office footprint within the United States, with its central hub and headquarters located in Riverwoods, Illinois. The company’s office network includes a downtown Chicago location, strategic customer care and processing centers in major cities across the country, and several notable hubs dedicated to customer support, fraud prevention, and banking operations. While Discover's primary presence is in the U.S., its reach is amplified through global payment networks and ongoing investments in regional workforce expansion, reflecting a consistent strategy of workforce and service development in key markets.
Riverwoods, Illinois, United States
Discover Financial Services, Inc. corporate office and primary headquarters is located at 2500 Lake Cook Rd, Riverwoods, Illinois, 60015-3851, United States. This building houses over 5,000 employees and is the epicenter for executive management, customer service leadership, and the company’s strategic operations. The Discover headquarters is noted for its extensive amenities, expansive campus, and proximity to Chicago, making it a central point for operations and decision-making—truly defining the Discover Financial Services, Inc. headquarters address and secure HQ presence.
The Chicago office, known as "The 606," provides a modern, urban workspace. Emphasizing flexible work arrangements and smart city conveniences, this Discover Financial Services, Inc. office location supports collaboration, recruitment, and retention for teams benefiting from a downtown Chicago environment.
Discover’s Pulse Center in Houston employs a team of 245, specializing in ATM and debit network operations. This location is pivotal for managing Discover’s Pulse network, delivering customer service, operational resiliency, and fraud prevention.
This customer care center in the Chatham neighborhood of Chicago delivers vital Discover Financial Services, Inc. customer support, generating up to 1,000 jobs. The facility is also known for hosting community meetings, training programs, and volunteer initiatives, reflecting Discover’s ongoing investment in employee and community engagement.
The Whitehall center in Columbus is a newly opened Discover Financial Services, Inc. customer care hub, providing over 450 jobs. This location amplifies Discover’s workforce presence in Ohio and serves as a regional anchor for customer support operations.
Located north of Downtown Phoenix, this Discover Financial Services, Inc. address hosts teams focused on Customer Service, Fraud, Collections, and Consumer Banking. The office is designed to foster an exceptional workspace for employee collaboration and customer support.
The Newark facility serves dual functions as a customer care center and the flagship Greenwood Bank branch. The campus features amenities like a fitness center and onsite nurse, and supports Discover Financial Services, Inc. customer service, fraud prevention, and banking operations.
Set against scenic views, the Lake Park location in West Valley City is both a customer care and state-of-the-art processing center for Discover Financial Services, Inc. This office handles inquiries related to customer service, fraud, collections, and consumer banking, standing as a western regional hub.
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