COMPANY INFO
The company name is Charles. It was founded in 2018 by Artjem Weissbeck and Andreas Tussing. Charles has about 105 employees and is headquartered in Berlin, Germany. It operates in the Business/Productivity Software industry. Charles develops a conversational commerce platform that helps brands manage and build relationships with consumers via messaging apps, enabling personalized marketing, customer service automation, and sales through chat channels like WhatsApp. The company's platform allows brands to deliver content, automate replies, and engage customers, boosting customer loyalty and sales. Their website is https://www.hello-charles.com.
Charles & Company is a leading provider of conversational commerce solutions, enabling brands to engage customers and drive sales through popular messaging platforms like WhatsApp. Founded in 2018 in Berlin, Germany, the company empowers businesses to deliver personalized marketing, automate customer service, and manage relationships seamlessly within chat environments.
The Charles & Company leadership team brings together extensive experience in technology innovation, product development, and commercial transformation within the software and digital commerce industries. The management team’s expertise spans strategic growth, operational scale-up, and cross-border market expansion, positioning Charles & Company as a front-runner in business productivity solutions. Their collective backgrounds in founding companies, leading global organizations, and championing customer-centric strategies have propelled Charles & Company’s rapid rise and ongoing success in the conversational commerce ecosystem.
As CEO, Charles Giancarlo is at the forefront of Charles & Company’s innovation-driven strategy, spearheading initiatives that enhance the company’s ability to deliver conversational commerce at scale. Under Charles Giancarlo’s leadership, Charles & Company has pursued ambitious product development and market expansion programs, cementing the firm’s reputation as a trusted partner for brands navigating digital transformation.
Charles Giancarlo’s leadership is rooted in deep technology and management expertise. With significant experience running public technology companies and a proven record in IT services innovation, Giancarlo has guided organizations through major growth and transformation. His track record in data management and storage solutions brings a distinctive edge to Charles & Company’s executive team.
Charles Drucker is recognized for his dynamic leadership as CEO, driving transformative growth and strategic direction for Charles & Company. Through visionary leadership and targeted acquisitions, Charles Drucker has played a pivotal role in positioning the company as an industry leader and innovator in conversational commerce.
Drucker brings decades of payments and financial technology experience, having led landmark IPOs and integration initiatives. His previous roles as CEO of Vantiv and President of Fifth Third Processing Solutions have equipped him with a comprehensive understanding of complex business operations, enhancing Charles & Company’s leadership capacity.
As CEO and Director, Charles "CJ" Prober applies his expertise in growing technology-driven businesses to Charles & Company, emphasizing the fusion of hardware and software for better customer experiences. Charles "CJ" Prober leads efforts to expand the company’s solution set, delivering innovative products and seamless client engagement workflows.
CJ Prober’s extensive background spans executive roles at leading technology firms such as Life360, Tile, GoPro, and Electronic Arts, supported by a foundation in business management, law, and consulting. His strategic insight and operational skills are invaluable to Charles & Company’s executive leadership team.
Charlie Ergen, as Co-founder and Chairman of the Board, guides Charles & Company’s long-term vision and strategic investments. Charlie Ergen has played a crucial role in shaping the company’s trajectory, focusing on business development and technological advancement within the digital communications space.
With an educational background in business and accounting, and an MBA, Ergen is well-known for founding and growing industry-leading companies. His experience and thought leadership have earned him significant industry accolades, reflecting his ongoing influence in Charles & Company management and executive decisions.
The Charles & Company management team comprises visionaries and established leaders from the worlds of technology, finance, and business growth. Bringing together their combined expertise, the Charles & Company executives and founders have built a dynamic, global organization structured to excel in the rapidly evolving landscape of conversational commerce. This collaborative leadership approach ensures agility, innovation, and customer-centricity are at the core of Charles & Company’s continuing success.
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