> ## Documentation Index
> Fetch the complete documentation index at: https://exa.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> The Exa API is served at https://api.exa.ai. Authenticate with `Authorization: Bearer $EXA_API_KEY` (or `x-api-key: $EXA_API_KEY`); create keys at https://dashboard.exa.ai/api-keys.
> Prefer the official SDKs, `exa-py` (`pip install exa-py`) and `exa-js` (`npm install exa-js`); both read `EXA_API_KEY` from the environment.
> Tool-using agents can call Exa without writing code through the hosted MCP server at https://mcp.exa.ai/mcp, or install the Exa agent skill with `npx skills add exa-labs/agent-skills` (skill file: https://exa.ai/docs/skill.md).
> The OpenAPI specs at https://exa.ai/docs/exa-spec.yaml and https://exa.ai/docs/team-management-spec.yaml are the source of truth for request and response schemas.

# Status Page

> Live availability, active incidents, and uptime history for Exa services.

***

Exa publishes service availability at [status.exa.ai](https://status.exa.ai): the current state of the Search API, Websets, and Exa MCP, active incidents with updates as they progress, and 90 days of uptime history.

For the current state programmatically, fetch [https://status.exa.ai/summary.json](https://status.exa.ai/summary.json) (overall status, active incidents, maintenances) and [https://status.exa.ai/v2/components.json](https://status.exa.ai/v2/components.json) (per-service status).

## Subscribe to updates

Subscribe on the status page to be notified when an incident is opened, updated, or resolved. Notifications are delivered by email, Slack, Google Chat, or webhook.

## Get help

If requests keep failing while all systems report operational, the cause is likely request-level — check [Error codes](/docs/admin/error-codes) first.

<Columns cols={2}>
  <Card title="Email support" icon="mail" href="mailto:hello@exa.ai" cta="Email support" arrow="true">
    Send the response status, error body, and `requestId` for the fastest diagnosis.
  </Card>

  <Card title="Enterprise support" icon="headset" href="https://exa.ai/contact/sales" cta="Contact sales" arrow="true">
    Uptime and support SLAs are available on Enterprise plans.
  </Card>
</Columns>